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Exam Code : 3002
Exam Name : Avaya IP Office Platform Configuration and Maintenance
Vendor Name :
"Avaya"

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Avaya

3002

Avaya IP Office Platform Configuration and Maintenance

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Question: 52

Which item lets you see the progress of a software upgrade on an expansion system?

1. IP Office Manager on the expansion system

2. System Monitor Program

3. System Tab

4. Web Manager

Answer: D

Question: 53

In which folder on the system SD card would you place the firmware files (.bin) for an IP telephone?

1. /temp

2. /Ivmail

3. /dynamic

4. /primary

5. /backup

Answer: D

Question: 54

If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

1. Debug Manager on DTE port

2. Debug View with default filters

3. System Monitor with ISDN L3 filter options enabled

4. SSA Snapshot

Answer: C

Question: 55

Where is the TCP streaming Tool found?

1. In SSA

2. In Monitor

3. In Manager

4. In Web Manager

Answer: C

Question: 56

When using the System Status Application to troubleshoot an issue, which two are used for collecting data? (Choose two.)

1. Snapshot

2. Selective View

3. Continuous Log

4. Resource View

5. Development Tracing

Answer: A, C

Question: 57

A customer is experiencing clipping and drop outs when speaking with a deskphone at remote site in an SCN. Which two methods could a technician use to help identify the cause of the problem? (Choose two.)

1. Watch QoS statistics in SSA.

2. Change the Mode from A-law to u-Law.

3. Compare calls to local and remote extensions.

4. Change codecs in the IP Office.

5. Use Monitor to observe Jitter and packet loss.

Answer: A, E

Question: 58

Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)

1. IP Office Server Edition is a software-based 1s8olution.

2. IP Office Server Edition requires a primary and secondary server.

3. IP Office Server Edition can be upgraded to the Select version.

4. IP Office Server Edition Non-Select can be expanded to support 2000 users.

5. IP Office Server Edition must have at least one expansion system to support SIP trunks.

Answer: B, C, D

Question: 59

Which three statements are requirements for installation of IP Office Server Edition on an Avaya Supplied server? (Choose three.)

1. Install it from either DVD ISO or from USB using the included Anaconda Installer.

2. Set the Ignition process to Server mode.

3. Edit the password, and configure the customer network settings and the basic Linux environment.

4. Use the Initial Configuration Utility to set up detailed Mid-Market Server operation.

5. Install Internet Explorer.

Answer: A, B, D

Question: 60

A remote worker with Avaya Windows Communicator visits their office headquarters where the IP Office and one-X Portal are located. Which two technologies enable the worker to re-register locally? (Choose two.)

1. Internet

2. Split DNS

3. WiFi access

4. XMPP

5. Border controller

Answer: A, C

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