iPass4sure.net

Certification Practice Test | PDF Questions | Actual Questions | Test Engine | Pass4Sure

33810X : Avaya Aura Contact Center Solution Design Exam

Avaya 33810X Questions & Answers

Full Version: 129 Q&A


Latest 33810X Exam Questions and Practice Tests 2025 - Killexams.com


33810X Dumps 33810X Braindumps 33810X Real Questions 33810X Practice Test

33810X Actual Questions


killexams.com Avaya 33810X


Avaya Aura? Contact Center Solution Design


https://killexams.com/pass4sure/exam-detail/33810X

Question: 115


When using a browser to administer the Avaya Aura® Contact Center, which browser is supported with CCMA?


  1. Firefox 66.0 32 bit

  2. Google Chrome 74.0 64 bit

  3. Microsoft Edge 64 bit

  4. Microsoft Internet Explorer 11.0 32 bit


Answer: D Question: 116 Refer to the exhibit.


A Contact Center administrator uses different tools and applications In the Contact Center environment. Which application is shown In the exhibit?


  1. Avaya Agent Desktop

  2. Avaya one-X® Agent Desktop

  3. Agent Map

  4. Avaya Contact Center Orchestration Designer


Answer: D Question: 117

A design specialist has scheduled his first discovery conversation with a customer.


Which three factors would the specialist be able to address with the customer? (Choose three.)

  1. Uncertainty

  2. Fear

  3. Doubt

  4. Anxiety

  5. Worry


Answer: B,C,E Question: 118

A sales representative is preparing for a customer presentation with market trends for Avaya Aura® Contact Center administration tools and applications.


Which two market trends should be Included? (Choose two.)


  1. Engaging customers on their terms

  2. Customers initiating calls into the Contact Center by telephone only

  3. Evolution of the Contact Center agent

  4. Contact Center data gathered from generic reports only


Answer: A,D Question: 119

The IT manager installed AACC on virtualized servers . Which identifier is used for the creation of licenses?

  1. IP address

  2. MAC address

  3. Host ID

  4. Customer name


Answer: D Question: 120

A finance director wants a solution that both answers Inbound calls during peak call times to avoid poor customer experience, and minimizes costs for additional agents.


Which solution meets these customer requirements?


  1. Avaya IX ⢠Workplace

  2. Avaya Callback Assist

  3. Avaya IX â¢M Workspaces

  4. Avaya Agent Desktop


Answer: C Question: 121

A support manager experienced that each Voice Contact runs through an application designed with the Which service controls the pathway through the application?


  1. Task Flow Executor (TFE)

  2. Telephony Services Manager (TSM)

  3. SIP Gateway Manager (SGM)

  4. Telephony Services Manager (TSM)


Answer: D Question: 122

A design specialist prepares for a customer meeting, and knows that data on the customer, their Industry, and the possible competition, will need to be collected.


Which additional information is also needed?


  1. The salaries of the executives In the meeting

  2. The design diagram for discussion with customer

  3. The Avaya solutions and services Avaya could offer

  4. The model numbers of the existing contact center equipment


Answer: D Question: 123

The SIP-enabled AACC Communication Control Toolkit integrates the agents and supervisors within the SIP environment to offer features.


Which application programming interface type is used to publish the CCT functions?


  1. Microsoft .NET

  2. Open Database Connectivity (ODBC)

  3. Open Computing Language (OpenGL)

  4. Simple Direct Media Layer


Answer: B Question: 124

An IT manager wants Avaya Breeze® because it provides a virtuallzed and secure application platform for Snap'lns. Which two Avaya Breeze® Snap-ins are available with Avaya Aura® Contact Center? (Choose two.)

  1. Context Store

  2. Work Assignment

  3. Dialogue Designer

  4. Co-browse


Answer: D Question: 125

During the discovery conversation with South Travel Stores, they said they want to leave a chat message for the experts if they are not available.


Which component would the sales person offer South Travel Stores?


  1. Co-browse Snap-In

  2. Multimedia Messaging

  3. Messaging (AAM)

  4. Context Store Snap-In


Answer: D Question: 126

AACC interoperates with which two different Avaya applications? (Choose two.)


  1. Avaya Work Force Optimization Select

  2. Interaction Center

  3. Proactive Outreach Manager

  4. Call Back Automated


Answer: C,D Question: 127

Which three attributes describe the right context of a customer journey experience? (Choose three.)


  1. Specific Report focused

  2. Single Channel driven

  3. Seamless

  4. Personalized

  5. Intelligent


Answer: A Question: 128

Avaya One Source has orderable quotes for the Greenfield customer and existing customer. How can a quote from Avaya One Source -Order center be placed as an order?

  1. By using Sales Force Updates

  2. By using Create Proposal SSR

  3. By using Create Order

  4. By using Create Upload Order SSR


Answer: A Question: 129

AACC has an inbuilt Outbound Management.

Which resource controls the Preview Dialing method?


  1. Manager

  2. Administrator

  3. Supervisor

  4. Agent


Answer: C


User: Sitka*****

The exam simulator developed by Killexams.com was a game-changer for my 33810x exam preparation. Their well-designed questions and answers helped me pass with confidence, and I commend the team’s dedication to creating such an effective tool.
User: Fred*****

I am happy to say that Killexams.com helped me to successfully pass the 33810x exam. I was not feeling confident about the exam, but a friend recommended Killexams.com to me just a few days before, and it made a huge difference. I passed the exam with ease, and I sincerely regret not using it sooner.
User: Lena*****

Working in IT leaves little time for exam preparation, but Killexams.com made it possible for me to pass the 33810x exam efficiently. Their practice tests were incredibly effective, with well-explained questions and a fantastic reference guide. I scored 939 marks—far beyond my expectations. Thank you, Killexams, for making my success possible!
User: Olesya*****

Passing the 33810X exam is certainly not an easy feat, but I managed to do it on my first attempt thanks to the excellent guidance provided by killexams.com Questions and Answers. I would strongly advise other students not to take this exam lightly and to study diligently to achieve success.
User: Luda*****

As a below-average student, I found myself getting scared of the 33810x exam, as the subjects appeared very hard to me. However, passing the test was a necessity for me as I desperately needed to change my career path. I searched for an easy guide and found one with the practice tests provided by Killexams.com. It helped me answer all types of questions in 200 minutes and pass the exam thoroughly. The practice tests and question and answers were notable, and I am now satisfied to have attained job offers from famous organizations with handsome packages. I advocate for Killexams.com for their simplicity and effectiveness.

Features of iPass4sure 33810X Exam

  • Files: PDF / Test Engine
  • Premium Access
  • Online Test Engine
  • Instant download Access
  • Comprehensive Q&A
  • Success Rate
  • Real Questions
  • Updated Regularly
  • Portable Files
  • Unlimited Download
  • 100% Secured
  • Confidentiality: 100%
  • Success Guarantee: 100%
  • Any Hidden Cost: $0.00
  • Auto Recharge: No
  • Updates Intimation: by Email
  • Technical Support: Free
  • PDF Compatibility: Windows, Android, iOS, Linux
  • Test Engine Compatibility: Mac / Windows / Android / iOS / Linux

Premium PDF with 129 Q&A

Get Full Version

All Avaya Exams

Avaya Exams

Certification and Entry Test Exams

Complete exam list