ServiceNow Servicenow-CIS-EM Questions & Answers

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ServiceNow


Servicenow-CIS-EM


Certified Implementation Specialist - Event Mangement


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Question: 24


Which attribute is responsible for de-duplication?

  1. Metric_name

  2. Message_key

  3. Short_description

  4. Additional_info


Answer: B


Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/reference/r_EMBestPractice.html

Question: 25


How would you interpret the following data in the Operational Intelligence Insights Explorer?

  • win-ces882ierw is one of your hottest Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately

  • win-ces882ierw is one of your hottest Configuration Items (CIs), but is currently experiencing a low probability of anomalies

  • win-ces882ierw is one of your customized list of monitored Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately

  • win-ces882ierw is one of your customized list of monitored Configuration Items (CIs), but is currently experiencing a low probability of anomalies


  • Answer: D


    Question: 26


    What would you use to define the monitoring sources allowed to communicate with the ServiceNow instance for Operational Intelligence?

    1. Metric Registration

    2. Metric Config Rules

    3. Metric Type Actions

    4. Metric to CI

    management/concept/operational-intelligence-overview.html

    Question: 27


    The value of the Alert Priority score is a composite of what?

    1. The value of the alert’s category and its relative weight

    2. The value of the alert’s category and its Priority Group

    3. The value of the alert’s Severity and its Priority Group

    4. The value of the alert’s Severity and its relative weight


    Answer: A


    Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/concept/alert-priority.html

    Question: 28


    What type of system can a MID Server can be installed on?

    1. OpenVMS System

    2. Microsoft Windows Server

    3. Linux System

    4. Microsoft Windows Desktop

    5. Any system inside the customer firewall

    6. Mac OS X System


    Answer: B


    Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/mid- server/reference/r_MIDServerSystemRequirements.html

    Question: 29


    What would be the primary use case for creating Javascripts in Event Management?

    1. To create a customized pull connector to retrieve events on behalf of an event source

    2. To automatically populate the Configuration Management Database (CMDB)

    3. To parse a nodename out of your raw event data in an event rule

    4. To run as part of a remediation workflow for IT alerts that fail to execute


    Answer: A


    Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/t_EMCreateCustomConnectorDefinition.html

    Question: 30


    When creating an alert management rule, where would you specify a workflow to resolve a given condition?

    1. From the Remediation tab

    2. From the Actions tab

    3. From the Launcher tab

    4. In the Related Links section

    management/task/create-alert-management-rule.html


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