7495X : Avaya Oceana Solution Integration Exam

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Avaya
7495X
Avaya Oceana Solution Integration
https://killexams.com/pass4sure/exam-detail/7495X

QUESTION: 58
During the implementation of Ml Avaya OceanaŽ solution, what are throe signs of
successful Integration between Avaya OceanaŽ and Avaya AES? (Choose three.)
A. AES Status and Control shows TSAPI Services Is online and Unknown.
B. AES Status and Control shows the switch connection Is online and talking.
C. AES Status and Control shows IJMCC Service Sessions are established.
D. AES Status and Control shows TSAPI Service Is online and talking.
E. AES Status and Control shows CVLAN Service Sessions are established.
Answer: C, D, E
QUESTION: 59
Which statement describes the "coverage to messaging" feature supported In Avaya
OceanaŽ 3.57
A. It Is a mailbox that can be associated with the agent, the skill or any other suitable
grouping.
B. Customers have the option to leave a voice message when a Required Resource does
not answer.
C. It Is a workflow option to route to the agent's voice mailbox to leave a voice message.
D. It Is a shared mailbox that can be associated with a set of agents; I.e., an agent group
Answer: A
QUESTION: 60
Which component is responsible, for integrating OceanaŽ Workspaces with OceanaŽ
Core components?
A. Unified Collaboration Administration
B. Call Server Connector (CSC)
C. Unified Agent Controller (UAC)
D. Unified Collaboration Model (UCM)
Answer: B
QUESTION: 61
Which component is the underlying application platform that hosts all of the deployed
snap-ins In a Avaya OceanaŽ solution?
A. Avaya Breeze'"
B. Avaya System Manager
C. Avaya Session Manager
D. Avaya Experience Portal
Answer: A
QUESTION: 62
Which component exposed the APIs that allow other Avaya OceanaŽ components to
obtain notifications about all the Avaya OceanaŽ agents and work stales in the system?
A. Unified Agent Controller (UAC)
B. Unified Collaboration Administration (UCA)
C. Call Server Connector (CSC)
D. Unified Collaboration Model (UCM)
Answer: A
QUESTION: 63
Which three are multimedia capabilities of an Avaya OceanaŽ solution? (Choose three.)
A. Scanned Documents
B. Social Media
C. Co-browse
D. PSTM Voice Calls
Answer: A, B, C
QUESTION: 64
While logging In to Agent Workspaces, which two services are used by Avaya Oceana*
Workspaces tor authentication? (Choose two.)
A. Avaya Session Manager Service
B. Avaya Breeze Authorization Service
C. Avaya Communication Manager Authentication Service
D. LDAP Authentication Service
Answer: A, D
QUESTION: 65
Which three Avaya OceanaŽ common components are required for processing all types
of Interactions (voice, email, chat, sms, etc.)? (Choose three.)
A. Omnlchannel Controller
B. Unified Collaboration Model (UCM)
C. Work Assignment (WA)
D. Customer Controller
E. Engagement Designer (ED)
Answer: B, D, E
QUESTION: 66
Which three Avaya applications are requited for Avaya OceanaŽ routed multimedia
only deployments? (Choose three.)
A. Avaya AuraŽ System Manager (SMGR)
B. Avaya AuraŽ Communication Manager (CM)
C. Application Enablement Services (AES)
D. Avaya Control Manager (ACM)
E. Avaya Breeze™
Answer: A, B, E

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