CBAP : Certified Business Analysis Professional 2024 Exam

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IIBA
CBAP
Certified Business Analysis Professional 2023
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Question: 158
Steven is a Business Analyst preparing a review session of his requirements
document. To have a productive requirements review, Steven must arrange for
_____________.
A. his supervisors to be present at the discussion
B. experienced reviewers who are neutral
C. comments to be made on him as author and not the document
D. reviewers to receive the document at the discussion only
Answer: B
Steven is a Business Analyst preparing a review session of his requirements
document. To have a productive requirements review session, Steven must
arrange for experienced reviewers who are neutral.
Key Takeaway: For a requirements document review to be productive, a Business
Analyst must arrange for experienced reviewers who are neutral to examine the
document ahead of a group discussion. It is important that Steven"s supervisors
are not present during the review session to encourage any and all comments on
the document. Furthermore, it is important to instruct reviewers that the object of
review and discussion is the content of the requirements document and not the
author.
Question: 159
For which of the following should you use a formal, written communications
method?
A. Negotiating a contract
B. Change request
C. Status report to the CEO
D. Requesting essential resources
E. All of the above
Answer: E
All of the choices should be formally written and documented.
Key takeaway: Formal written documentation is a way of covering yourself, but
also articulating the importance of a request or task. For instance, a formal request
for more resources must be taken seriously be a senior manager. In organization,
there are constant informal requests for more resources. “I"m overworked” or “If
we only had another guy on this team” are common refrains but generally
ignored. A written request says “I"m serious, this project needs more for us to get
it done.”
Question: 160
A _____________ is a document or collection of notes or diagrams that is used
by the Business Analyst to organize and analyze requirements.
A. work structure
B. formal deliverable
C. work product
D. informal deliverable
Answer: C
A work product is a document or collection of notes or diagrams that is used by
the Business Analyst to organize and analyze requirements.
Key Takeaway: Work products are all documents that are generated in the course
of requirements gathering. Work products can be meeting agendas and minutes,
interview questions and notes, issues logs, work plans, and status reports. Work
products can be both deliverables that are given to stakeholders or non-
deliverables shared by project team members.
Question: 161
The typical requirements document reviewer can be an IT architect, an executive
sponsor, and a _____________ who understand the business area from a high
level and can review process hierarchies and diagrams.
A. human resources manager
B. financial analyst
C. business area manager
D. IT sponsor
Answer: C
The typical requirements document reviewer can be an IT architect, an executive
sponsor, and a Business Area Manager who understand the business area from a
high level and can review process hierarchies and diagrams.
Key Takeaway: A Business Area Manager is an important requirements
document reviewer as he or she can understand the business area from a high
level and provide expert understanding of business processes. For example, if an
educational project is under review, then a Business Area Manager from the
education and training department is essential at a requirements document review.
The insights from such a manager are important not only to complete an accurate
requirements document but to propose viable business solutions.
Question: 162
Quality Assurance analysts are essential members of any requirements document
review because they are highly trained and experienced in detecting
______________ and _______________.
A. causes; effects
B. growth; shrinkage
C. profits; losses
D. inconsistencies; inaccuracies
Answer: D
Quality Assurance analysts are essential members of any requirements document
review because they are highly trained and experienced in detecting
inconsistencies and inaccuracies.
Key Takeaway: Quality Assurance analysts provide a critical reviewing role in
any requirements document review. As they are trained and experienced in
detecting inconsistencies and inaccuracies in any document, they will be
instrumental in uncovering any leaps of logic, missing information, and vague
descriptions of requirements. Given the uniform nature of requirements gathering,
a Quality Assurance analyst is important in detecting those requirements that fall
short in completion and clarity.
Question: 163
FedEx Kinko"s hires a team of Business Analysts for a period of over a year to
document IT infrastructure requirements. After the requirements review session,
the lead Business Analyst delivers the following as outputs EXCEPT
_____________.
A. agreed amendments and additions
B. actions for Business Analysts
C. identities of project stakeholders
D. requests for clarifications from business users
Answer: C
FedEx Kinko"s hires a team of Business Analysts for a period of over a year to
document IT infrastructure requirements. After the requirements review session,
the lead Business Analyst delivers the following as outputs: agreed amendments
and additions, actions for Business Analysts, and requests for clarifications from
business users.
Key Takeaway: The outputs from a requirements review session include several
actionable items for Business Analysts and business users. Amendments and
additions to the requirements are the responsibility of the Business Analysts to
make. Business users, on the other hand, are asked to clarify any vague and
incomplete descriptions of requirements that have been submitted.
Question: 164
While a Business Analyst is not usually involved in ____________ a design
solution, he or she is responsible for _______________ the design solution to
business stakeholders.
A. implementing; communicating
B. communicating; implementing
C. writing; implementing
D. implementing; outsourcing
Answer: A
While a Business Analyst is not usually involved in implementing a design
solution, he or she is responsible for communicating the design solution to
business stakeholders.
Key Takeaway: Business Analysts are not typically involved in implementing a
design solution; this task is the responsibility of Business Area Managers and
Business Area Workers. However, Business Analysts are responsible for the
accurate and complete communication of design solutions to business
stakeholders. As Business Analysts are the most knowledgeable in the
requirements compilation, proposed solutions based on these requirements are
best communicated by them.
Question: 165
One of the important considerations of business solutions that a Business Analyst
makes is the users of the proposed solution. A Business Analyst must capture the
_____________ which are the processes that involve the user class.
A. locations
B. functions
C. numbers
D. tasks
Answer: B
One of the important considerations of business solutions that a Business Analyst
makes is the users of the proposed solution. A Business Analyst must capture the
functions which are the processes that involve the user class.
Key Takeaway: Identifying how user classes will use the proposed business
solutions is the responsibility of the Business Analyst. For example, if clients are
a class of users who will be instrumental in a new IT interface, the processes or
functions which involve them must be clearly captured and described. In other
words, the Business Analyst must clarify how the steps that the new interface will
require of these clients for their business needs.
Question: 166
Harvard University"s administrators are concerned that the liberal arts faculties
are not contemporized enough. They wish to replace existing software with a
client server application. Their Business Analysts must capture the ____________
of their user class in order to design an interface that would best support their
needs.
A. mood
B. number of computers available
C. fields
D. characteristics
Answer: D
Harvard University"s administrators are concerned that the liberal arts faculties
are not contemporized enough. They wish to replace existing software with a
client server application. Their Business Analysts must capture the characteristics
of their user class in order to design an interface that would best support their
needs.
Key Takeaway: The characteristics of a business solution user class are an
important determinant in how it is designed and implemented. For example, if the
user class is mainly non-technical, then design solutions will be matched to their
business needs. If a user class is mainly technical such as those working in a
software company, then design solutions will be more technically complex.
Question: 167
In the solutions design stage of a project, a Business Analyst will ____________
the requirements to the design.
A. document
B. map
C. draw
D. gather
Answer: B
In the solutions design stage of a project, a Business Analyst will map the
requirements to the design.
Key Takeaway: When preparing solutions based on requirements, a Business
Analyst will map the requirements to the proposed solution to clarify the
complexity and priority of each requirement to the solution. For example, if one
of the requirements is to update and automate the financial tracking system of the
company, it will be mapped to the purchase and installation of new software and
prioritized at the highest level. Other requirements could be the training of staff
on the software and the development of user manuals. Those will also be mapped
to the solution but may be ranked lower in priority and complexity.
Question: 168
Catherine"s team of Business Analysts is reviewing the quality of service
requirements of their proposed solutions to a client. They agree that
____________ will NOT affect the design solution proposed.
A. system performance
B. operational needs such as reliability and maintainability
C. the cost of developing the solution
D. legal constraints and security considerations
Answer: C
Catherine"s team of Business Analysts is reviewing the quality of service
requirements of their proposed solutions to a client. They agree that the cost of
developing the solution will NOT affect the design solution proposed.
Key Takeaway: Quality of service requirements are those physical, technical, and
operational requirements that affect the solution proposed by Business Analysts.
System performance and operational needs such as reliability and maintainability
are technical requirements that must be considered when developing a solution.
Legal constraints and securing considerations also impact the solution proposed.
Question: 169
Business and technical requirements gathered by Business Analysts can be traced
to system design features through ________ mapping tools
A. traceability
B. reliability
C. maintainability
D. validity
Answer: A
Business and technical requirements gathered by Business Analysts can be traced
to system design features through traceability mapping tools.
Key Takeaway: Traceability mapping tools are an important way to trace
requirements to design features that fulfill them. For example, if a requirement is
to automate a system, design features that provide this automation will be traced
directly to the requirement. Typically, a matrix such as a table is used to trace
requirements to design features. In a complex matrix, a Business Analyst can also
add prioritization to the design features that will fulfill the requirement.

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