CHAD : Certified Heroku Architecture Designer Exam

CHAD Dumps
CHAD Braindumps
CHAD Real Questions
CHAD Practice Test
CHAD Actual Questions


Salesforce
CHAD
Certified Heroku Architecture Designer
https://killexams.com/pass4sure/exam-detail/CHAD

Question: 109
Universal Containers wants to measure their adherence to specific SLAs for all Work Orders.
In which order should a Consultant implement the setup to achieve this requirement?
A. Set Up Milestones, Create Entitlement records, Set Up Entitlements Process for Work Orders.
B. Set Up Entitlements Process for Work Orders, Set Up Milestones, Create Entitlement records.
C. Create Entitlement records, Set Up Entitlements Process for Work Orders, Set Up Milestones.
D. Set Up Milestones, Set Up Entitlements Process for Work Orders, Create Entitlement records.
Answer: B
Question: 110
Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended
Work Order Line Items to manage the tasks and assets/parts necessary to manage the work. Which two of the following must
be considered as part of this solution to ensure Work Orders are properly completed? (Choose two.)
A. Use of Work Order Line Items that automatically inherit the hierarchy of Assets attached to Work Order.
B. Use of a parent-child Work Order Line Item to create a Work Order Line Item hierarchy.
C. Use of Work Order Line Items to link to a specific Asset within the Asset Hierarchy that represents the BoM.
D. Use of Standard Reports to view Parent and Root Work Order Lines Items within Work Orders by Customer.
Answer: BC
Question: 111
Universal Containers wants their Technicians to record Asset Number using a barcode scanner when completing Work Orders.
What field type should be configured to capture this information?
A. Barcode
B. Date
C. Formula
D. Text
Answer: D
Question: 112
Universal Containers has a Partner Community. Work Orders are assigned to these partners. Partners are not interacting with
Service Appointments or Service Resources.
How would a Partner user update the Work Order record from a mobile device?
A. Field Service mobile app
B. Salesforce mobile app
C. Work Order records cannot be updated on a mobile device
D. Salesforce Touch
Answer: B
Question: 113
Universal Containers wants to reduce their mean-time-to-service.
Which three Field Service process should a Consultant recommend to accomplish this goal? (Choose three.)
A. Adjust Scheduling Policy
B. Knowledge Base
C. Dispatching
D. Customer Entitlements
E. Scheduling
Answer: ABC
Question: 114
Universal Containers wants to invoice its customer for the parts used when performing repairs on installed Assets.
What should a Consultant recommend to track the price of the parts consumed?
A. Use Products and Price Books to track the price.
B. Use Opportunity Line Items and Price Books to track the price.
C. Use a custom object to model the Work Order pricing and price.
D. Use Assets and Products to track the price.
Answer: A
Question: 115
Universal Containers wants to track the total associated price when servicing Work Orders for customers.
Which two of the following should the Consultant recommend? (Choose two.)
A. Use Work Order and Work Order Line Items.
B. Use a custom object to model the Work Order pricing.
C. Use the Einstein Pricing Configurator.
D. Set up Products and Price Books.
Answer: AD
Question: 116
In the Dispatch Console, when viewing the Map, which three data elements can be presented to the Dispatcher? (Choose three.)
A. Google Traffic Data
B. Service Appointment Dependencies
C. Resource’s Home Base
D. Service Appointments
E. Resource’s Travel Speed
Answer: ACD
Question: 117
Universal Containers wants Field Technicians to capture customer authorization via a signature through Salesforce mobile app.
What should a Consultant recommend?
A. Create a Quick Action on the Service Appointment to launch a Visualforce signature page.
B. Create an Approval Process from the Service Appointment for the customer’s Authorization.
C. Create a checkbox on the Service Appointment that will capture the customer’s Authorization.
D. Create a custom text field to capture the customer’s signature on Salesforce mobile app.
Answer: C
Question: 118
Universal Containers maintains their service level agreements at the customer level only.
How can a Consultant ensure agents can verify coverage?
A. Set up Entitlement Process, set up Service Contracts, display the related List on the Contact Page Layout.
B. Create Milestones, set up Entitlement Process, display the related List on the Work Order Page Layout.
C. Create Milestones, set up Entitlement Process, display the related List on the Account Page Layout.
D. Create Contract Line Items, set up Entitlement Process, display the related List on the Asset Page Layout.
Answer: C
Question: 119
Universal Containers has Role-based Technicians and Managers who handle Service Appointments. Many times, Technicians
arrive on-site but are unable to gain access to the customer’s equipment. In this scenario, only the Manager has permission to
cancel the Service Appointment.
How should a Consultant recommend adhering to this business process?
A. Assign Permission Sets that allow Status Transitions.
B. Allow Status Transitions based on Role.
C. Limit Status Transitions based on Profile.
D. Configure Status Transitions based on Resource Type.
Answer: C
Question: 120
Universal Containers is tracking customer issues in their call center. Sometimes this requires a Technician to be on-site at the
customer’s location.
What set of steps should a Consultant recommend to dispatch the Technician?
A. Create Case, Create Service Appointment, Create Work Order, Dispatch Service Appointment.
B. Create Work Order, Create Case, Dispatch Work Order, Create Service Appointment.
C. Create Service Appointment, Create Work Order, Create Case, Dispatch Service Appointment.
D. Create Case, Create Work Order, Create Service Appointment, Dispatch Service Appointment.
Answer: D

User: Olesya***** While some people cannot change the world, they can make their mark and become famous. I aspired to do so by passing my CHAD exam and achieving glory. Killexams.com helped me achieve my goal, and passing my CHAD test changed my life for the better. I am grateful for their invaluable support and guidance.

User: Aaron***** I am greatly obliged to Killexams.com for their trustworthy system to pass the exam. I would like to thank the Killexams.com questions and answers exam result for my achievement in the CHAD exam. The exam was only three weeks away when I started to study with their resources, and it worked for me. I scored 89%, identifying how to finish the exam in due time.

User: Gertrude***** I spent a long time searching for the right study material and finally found killexams.com, where everyone was cooperative and ready to assist. The team provided me with an excellent practice test for my chad training, which helped me prepare well for the exam. I found their material to be pretty accurate and will definitely use their resources for future tests.

User: Matvei***** Thanks to Killexams.com, I was able to pass my CHAD exam with a score of 92%. The notes and questions and answers provided were extremely helpful, and they made the entire process smooth and easy for me. By reviewing the course notes and practicing with the exam simulator, I was well-prepared for the exam. The trainer communication and presentation skills topics were particularly well-done. I am grateful for Killexams.com excellent work.

User: Leon***** My brother advised me to use killexams.com for my CHAD exam preparation, and I am glad I followed his recommendation. With his help, I passed the exam with a good score, making it feel like a dream come true. Thanks again to killexams.com for their excellent resources.

---