FSLCC : Field Service Lightning Cloud Consultant Exam

FSLCC Dumps
FSLCC Braindumps
FSLCC Real Questions
FSLCC Practice Test
FSLCC Actual Questions


Salesforce
FSLCC
Field Service Lightning Cloud Consultant
https://killexams.com/pass4sure/exam-detail/FSLCC
Question: 50
Universal Containers has noticed that with every new product release there is a rise in customer reported Cases and a decrease
in first-time fix-rate.
Which two recommendations should a Consultant make? (Choose two.)
A. Publish pre-release documentation on the Customer Community.
B. Publish training documentation in a closed Chatter group.
C. Increase training to Sales Representatives.
D. Increase training to Field Service Technicians.
Answer: AD
Question: 51
In the Dispatch Console, when viewing the Map, which three data elements can be presented to the Dispatcher? (Choose three)
A. Google Traffic Data
B. Service Appointment Dependencies
C. Resource’s Home Base
D. Service Appointments
E. Resources Travel Speed
Answer: ACD
Question: 52
Universal Containers wants to invoice its customers for the parts used when performing repairs on installed Assets.
What should a Consultant recommend to track the price of the parts consumed?
A. Use Products and Price Books to track the price.
B. Use Opportunity Line Items and Price Books to track the price.
C. Use a custom object to model the Work Order pricing and price.
D. Use Assets and Products to track the price.
Answer: A
Question: 53
Universal Containers wants to track the total associated price when servicing Work Orders for Customers.
Which two of the following should a Consultant recommend? (Choose two.)
A. Use Work Order and Work Order Line Items.
B. Use a custom object to model the Work Order pricing.
C. Use the Einstein Pricing Configurator.
D. Set up Products and Price Books.
Answer: AD
Question: 54
Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended
Work Order Line Items to manage the tasks and assets/parts necessary to manage the work. Which two of the following must
be considered as part of this solution to ensure Work Orders are properly completed? (Choose two.)
A. Use of Work Order Line Items that automatically inherit the hierarchy of Assets attached to Work Order.
B. Use of a parent-child Work Order Line Item to create a Work Order Line Item hierarchy.
C. Use of Work Order Line Items to link to a specific Asset within the Asset Hierarchy that represents the BoM.
D. Use of Standard Reports to view Parent and Work Order Lines Items within Work Orders by Customer.
Answer: BC
Question: 55
Universal Containers wants their Technicians to record an Asset Number using a barcode scanner when completing Work
Orders.
What field type should be configured to capture this information?
A. Barcode
B. Date
C. Formula
D. Text
Answer: D
Question: 56
Universal Containers has a Partner Community. Work Orders are assigned to these partners. Partners are not interacting with
Service Appointments or Service Resources.
How would a Partner user update the Work Order record from a mobile Device?
A. Field service mobile app
B. Salesforce mobile app
C. Work Order records cannot be updated on a mobile device
D. Salesforce Touch
Answer: B
Question: 57
Universal Containers has Role-based Technicians and Managers who handle Service Appointments. Many times, Technicians
arrive on-site but are unable to gain access to the customer’s equipment. In this scenario, only the Manager has permission to
cancel the Service Appointment.
Who should a Consultant recommend adhering to this business process?
A. Assign Permission Sets that allow Status Transitions.
B. Allow Status Transitions based on Role.
C. Limit Status Transitions based on Profile.
D. Configure Status Transitions based on Resource Type.
Answer: C
Question: 58
Universal Containers is tracking customer issues in their call center. Sometimes this requires a Technician to be on-site at the
customer’s location.
What set of steps should a Consultant recommend to dispatch the Technician?
A. Create Case, Create Service Appointment, Create Work Order, Dispatch Service Appointment.
B. Create Work Order, Create Case, Dispatch Work Order, Create Service Appointment.
C. Create Service Appointment, Create Work Order, Create Case, Dispatch Service Appointment.
D. Create Case, Create Work Order, Create Service Appointment, Dispatch Service Appointment.
Answer: D
Question: 59
Universal Containers wants Field Technicians to capture customer authorization via a signature through Salesforce mobile app.
What should a Consultant recommend?
A. Create a Quick Action on the Service Appointment to launch a Visualforce signature page.
B. Create an Approval Process from the Service Appointment for the customer’s Authorization.
C. Create a Checkbox on the Service Appointment that will capture the customer’s Authorization.
D. Create a custom text field to capture the customer’s signature on Salesforce mobile app.
Answer: C

User: Tiane***** I scored an excellent 88% on my fslcc exam using Killexams.com study practice tests. My partner recommended their practice tests as a quick reference, which covered all the material with easy-to-remember answers. I decided to use Killexams.com for all my future tests and was never disappointed.

User: Jacob***** I am very glad that I passed the fslcc exam with a top score, and I owe it all to killexams.com. I used their exam simulator as my primary source of preparation, and I received a consistent passing score. The content is very reliable, and I am happy that I trusted killexams.com. Everything was expertly crafted and dependable. Thumbs up from me!

User: Valya***** I owe my incredible success on the fslcc exam to Killexams.com Brain practice tests. Their questions and answers helped me pass the exam with a score of 91% after only 12 days of preparation. I never thought it was possible until I found the product. Thank you, Killexams.com, for your invaluable support.

User: Klarika***** I want to express my gratitude to the Killexams.com team for their excellent question bank that helped me pass the FSLCC exam with 99%. The practice material was comprehensive and clarified all my doubts in a timely manner. I am extremely happy with the results, and I plan to use their services again in the future.

User: Seryozha***** The killexams.com practice tests offer the right features that make learning easy and efficient. The practice test is custom-designed without being overwhelming or burdensome. The ILT ebook is also effective when used in conjunction with their practice test. I highly recommend killexams.com to my colleagues and anyone seeking the best preparation for the fslcc exam.

---