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Salesforce-Certified-Education-Cloud-Consultant : Salesforce Certified Education Cloud Consultant Exam
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Salesforce Salesforce-Certified-Education-Cloud-Consultant Questions & Answers
Full Version: 66 Q&A
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Salesforce-Certified-Education-Cloud-Consultant
Salesforce Certified Education Cloud Consultant
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Question: 15
International Programs wants to track the emergency contacts for students who are studying abroad.
Which functionality should a consultant implement to meet this requirement?
A. Relationships
B. Household Accounts
C. Affiliations
D. Success Teams
Answer: D
Question: 16
An elementary school plans to implement the K-12 Architecture Kit in a new org. The school want to be able to send
SMS messengers to parents.
Which solution should the consultant recommend to meet the requirement?
A. Parbot
B. Social Studio
C. Education Data Architecture
D. App on the AppExchange
Answer: C
Question: 17
A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12
Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org.
What should the consultant advise?
A. Work.com Command Center operates in a separate org.
B. Install Work.com Command Center in existing org.
C. Leverage Student Success Hub.
D. Use third-party app from AppExchange.
Answer: D
Question: 18
University Advancement staff are required to authenticate to internal systems both by logging in with a username and
password and by authenticating vis an app on their phone.
Which identity management feature should the consultant recommend to meet this requirement?
A. Single sign-on
B. Multi-factor authentication
C. Connected apps
D. Social sign-on
Answer: B
Question: 19
The Recruitment and Admissions office has an existing Salesforce environment they wants to expand to include all of
the school’s operations and service. The school has asked the consultant for recommendations to ensure the expansion
is efficient, ……….., and will meet the need of new existing user.
Which should the consultant recommend to meet the requirements?
A. Create a Trailmix for new users.
B. Build a Center of Excellence.
C. Grant System Admin access for each department leader.
D. Encourage users to post ideas on Chatter.
Answer: A
Question: 20
A CRM committee for a university has asked a consultant about the major release cadence of Salesforce.org and
Salesforce.com platform enhancements.
When are Salesforce.org releases?
A. Approximately two weeks after Salesforce.com releases
B. Approximately one month before Salesforce.com releases
C. Approximately two weeks before Salesforce.com releases
D. Approximately one month after Safesforce.com releases
Answer: D
Question: 21
The Law school’s dean, recruitment director, and end users want to implement Salesforce so they can have a central,
shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The
Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT
department can only support system integration.
What should the consultant discuss first with the school?
A. Leadership sponsorship
B. Business objectives
C. Metric identification
D. Capacity to administer
Answer: C
Question: 22
The Advancements Office wants Salesforce to automatically create a supporters’ score based on their donation amount,
giving capacity, giving history, and relationship type to the university.
Which Salesforce solution should the consultant recommend?
A. Tableau CRM
B. Nonprofit Success Pack
C. Einstein Prediction Builder
D. Insights Platform Data Integrity
Answer: B
Question: 23
A university needs an email marketing tool that all program staff can use for mass communications. Program staff need
to send emails that list missing application items to students. The items are stored on a custom object in Salesforce. It
is important that program staff only have access to their own department’s marketing materials, leads, prospects, and
templates.
Which solution should the consultant recommend?
A. Salesforce Mass Email
B. Custom automation with an email alert
C. Marketing Cloud
D. Digital Engagement Messaging
Answer: C
Question: 24
A university joined the Open Source Commons & Community Sprints group in the Power of Us Hub. However, they
were unable to find current or past Open Source Commons projects that meet their needs.
Which additional Power of Us Hub group can the consultant recommend so the university can find and collaborate on
current open source projects?
A. Sector: Higher Education
B. SFDO Major Release Announcements
C. SFDO Open Source Contributors
D. CumulusCI (CCI)
Answer: C
Question: 25
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity
and Campaign Member information about students. The IT director is concerned about cost and suggests using other
license types for recruitment users.
What should the consultant discuss with the client?
A. Unlimited Edition requires a full Salesforce license.
B. Education Data Architecture requires a Community license.
C. The business user case requires a Lighting Platform Plus license.
D. The business user case requires a full Salesforce license.
Answer: A
Question: 26
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is
………….. a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?
A. Trailhead
B. Salesforce Trust website
C. Setup Menu
D. Partner Community
Answer: B
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